Wednesday, September 12, 2018

Book Review: The Vibrant Workplace

Book Title: The Vibrant Workplace, by Paul White

In many workplaces, employees may feel unappreciated by their bosses, their department, or the overall organization.  They feel as though they are not valued, as if they are replaceable, and much of this may be tied to a lack of appreciation shown toward them.

In The Vibrant Workplace, Paul White builds upon the 5 languages of appreciation (these build off of Gary Chapman's 5 Love Languages) to describe how a workplace can grow in appreciation for one another.  He describes how the lack of appreciation often leaves workers feeling unmotivated and undervalued, often simply putting in the minimal amount of work necessary.  Programmatic approaches to rewarding high achievers has not sufficiently demonstrated appreciation to workers, and in fact, often come across as impersonal, actually serving to deepen the problem.  In response, White offers an approach of genuine appreciation which serves to retain and motivate employees.

Utilizing research done in these areas, White also describes how to approach the different types of appreciation to which workers respond.  While some, such as physical contact, must be handled with caution, the point White primarily emphasizes is for management to realize that the expressions of appreciation must be genuine and fitting for each worker.  While the manager or boss may have his/her own manner of expressing appreciation, he/she must strive to discover how best to demonstrate that appreciation appropriately for each worker.

White also goes into some depth to emphasize the need to make such an approach something which is incorporated into the overall culture of the workplace.  Mere random acts of appreciation potentially  could be seen as lacking genuineness, and thus be more harmful.  Rather than changing everything about how appreciation is shown, the emphasis is instead placed on starting with one or two items and then making them more natural.  This applies not only to upper management, but to all workers, regardless of their station in the organization.  Anyone can begin showing genuine appreciation in appropriate ways and begin to change the culture of the workplace.

I highly recommend The Vibrant Workplace as a means to build up the workplace environment.  Regardless of your role in the organization, creating a starting point of building appreciation can only help a workplace that lacks genuine appreciation.

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